BML urges caution over increasing fraud

Bank of Maldives (BML) has asked customers to be cautious amongst increasing frauds.

 Public Relations Manager at BML Mohamed Saeed noted that customers are scammed with different tactics to gain their personal information. Using that information, financial transactions are done from their accounts.

Gaining customers’ personal information:

Through fraud calls and phishing emails, fraudsters gain internet bank details, emails, and passwords of customers. They even get the two-factor authentication code and OPD also. Through emails also financial transactions on internet banking can be done. With all this information they are able to conduct financial transactions from that account. Hence, we advise customers not to share any such personal information with anyone.

 Fraud calls claiming you’ve received a flat:

Recently we have received complaints of fraud calls pretending to be various authorities that are informing those who landed social housing flats or rowhouses.

We see that in such cases also codes needed to log into emails have been shared. In some cases, financial transactions have also been done as per the fraudster’s instructions.

We urge you not to go through with any financial transactions of this sort, and not to share personal information.

Be cautious not to share information:

The most important step customers can take is refraining from sharing personal details with anyone calling under any name. Although fraudsters talk in a very convincing manner, it is important to keep in mind that no authority will call asking for details such as internet banking details, ID Card information, OPD, email, or any kind of code.

Moreover, as emails are used by customers for multiple purposes, a protective measure, can strengthen security such as passwords applicable to it.

BML has issued warnings to customers on various occasions and stressed the fact that the bank would not under any circumstance contact customers through mobile phone numbers asking for personal details.