Dhiraagu wins ‘Innovation in Digital Transformation’ award at 2024 Pipeline Awards

Dhiraagu’s Digital Customer Relationship Management (CRM) transformation project with Etiya has been honored with the ‘Innovation in Digital Transformation’ award at the prestigious 2024 Pipeline Awards.

In a statement on Monday, Dhiraagu described the recognition as a celebration of the company’s commitment to embracing cutting-edge technology to enhance customer experiences and streamline operations.

Dhiraagu said the transformation - powered by the Etiya Business Support System (BSS) platform - represents a significant leap forward in how the company connects with and serve their customers, reaffirming their position as a digital leader in the Maldives.

“We are delighted to receive this award, which underscores our dedication to driving digital innovation. This achievement reflects the hard work and collaboration of our incredible team and partners,” stated Mohamed Musad, CTIO at Dhiraagu.

“As we continue to evolve, we remain focused on leveraging technology to enrich lives and empower our communities.”

The Pipeline Awards celebrates global leaders in innovation and excellence.

Dhiraagu said the latest accolade stands as a testament to the company’s unwavering vision of creating a smarter, more connected future.

The company extended heartfelt gratitude to the Pipeline Awards for the recognition, and to all of the company’s partners and team members who played a role in the transformative journey.

Together, we are shaping the future of connectivity and digital excellence in the Maldives, said Dhiraagu.